Key information document (agency workers) template
A key information document tells an agency worker, before they start, who is paying them and how, what deductions will be made and what their pay will be. Employment businesses must give one to every agency worker, and the government publishes example documents for PAYE workers, umbrella company workers and personal service companies. It is given before the first assignment and updated when the terms change.
Adapted from Department for Business and Trade (6 October 2026). Contains public sector information licensed under the Open Government Licence v3.0.
What changes each time
14 values. Everything else is your wording, kept exactly.
The worker and the agency
- Worker's name
- Employment business
- Type of contract
- Employer, if different
- Who pays the worker, if different
Pay, deductions and holiday
- Pay frequency
- Rate of pay
- Deductions required by law
- Other deductions
- Holiday entitlement
- Additional benefits
Example pay
- Example gross pay
- Example deductions required by law
- Example net take-home pay
One worked example, start to finish
The key information document (agency workers) in DocuWeave, from upload to approval.
1The document uploaded
The GOV.UK Annex A example key information document, converted to a Word file and uploaded.
- 2
The template it became
It found 4 sections and 17 values, and asked 4 questions before publishing.
3The paperwork dropped in
The worker registration form, the client's booking email, a pay illustration, the holiday pay policy and a typed note.
4What was found, with sources
18 of 18 values filled from the paperwork and the note, each with the passage it came from.
5What it asked
10 things for a person: mostly pay figures the template says are always checked, and two places the files disagree.
6The approved output
Approved, with Word and PDF downloads of exactly what was approved: 2 pages.
A free key information document (agency workers) to download
- Key information document, filled with fictional details (Word)
- Key information document, filled with fictional details (PDF)
Use it as it is, or upload it to DocuWeave and make it a template.
DocuWeave is not a law firm. A general template for common situations in England and Wales. It is not tailored to you and we do not update it when the law changes, so check it suits your situation before you use it. Terms.
Adapted from Department for Business and Trade (6 October 2026). Contains public sector information licensed under the Open Government Licence v3.0.
Questions people ask
What is a key information document?
A document an employment business must give an agency worker before they are engaged, setting out in a standard form who will pay them, how much, and what will be deducted.
Who has to be given a key information document?
Every agency worker, including those paid through an umbrella company or their own personal service company. The government publishes an example for each.
When must a key information document be given?
Before the worker starts their first assignment, and again when the terms change, for example if the pay rate or the way they are paid changes.
What does it say about deductions?
It lists what will be deducted from the worker's pay and why, and where an umbrella company is involved, the fees and other deductions taken.
Can I use my own template instead of this one?
Yes. Upload your own Word or PDF key information document and DocuWeave turns it into a template in your wording, filled from each worker's paperwork.
Use this template
It opens in DocuWeave as a template you can check, change and publish. Nothing is used until you do.