Terms of Service
Last updated: January 1, 2025
1. Acceptance of Terms
By accessing or using DocuWeave, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.
2. Description of Service
DocuWeave provides an AI-powered document automation platform that enables users to upload templates, extract data from source documents, and generate completed documents.
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use.
4. Acceptable Use
You agree not to use DocuWeave for any unlawful purpose or in any way that could damage, disable, or impair our services. You are solely responsible for the content of documents you upload and generate.
5. Intellectual Property
You retain all rights to your documents and data. DocuWeave does not claim ownership of any content you upload or generate. Our platform, including its design, features, and code, is protected by intellectual property laws.
6. Payment Terms
Paid plans are billed monthly or annually as selected. You may cancel your subscription at any time. Refunds are handled on a case-by-case basis. Credit packs are non-refundable.
7. Limitation of Liability
DocuWeave is provided “as is” without warranties of any kind. We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
8. Changes to Terms
We may update these terms from time to time. We will notify you of any material changes by posting the updated terms on our website. Continued use of DocuWeave after changes constitutes acceptance of the new terms.
9. Contact Us
If you have any questions about these Terms of Service, please contact us at legal@docuweave.com.