Workmanship guarantee template
A workmanship guarantee is a builder's or tradesperson's written promise to put right defects in a finished job for a stated period. It is given to the customer when the work is completed. The work, the customer, the guarantee period and any insurance backing change from job to job.
Made by DocuWeave. Use at your own discretion.
What changes each time
18 values. Everything else is your wording, kept exactly.
The parties
- Guarantee number
- Guarantor's name or company name, company number and address
- Customer's full name
- Property address
The work
- Description of the work
- Completion date
- Quotation or contract reference and invoice number
Duration
- Guarantee period
- End date
- Territory
Exclusions and claims
- Any other reasonable exclusions
- Manufacturers' guarantees attached
- Address, email and phone for claims
- Working days to inspect
Insurance backing
- Insurer or scheme name
- Policy number
- Insurer's claims contact
Signing
- Signatory name, position and date
The rules it usually needs
Written in plain English when the template is set up.
- One of several wordings
“Set the guarantee period as 1 year, 5 years, 10 years or another number of years.”
The end date is worked from the completion date.
- One of several wordings
“Say it covers England, England and Wales, or the United Kingdom.”
Only the chosen territory appears.
- Only when…
“Include the passing of the guarantee to a new owner only when it does pass.”
It says the new owner has the rest of the period and should be given the document.
- Only when…
“Include an extra exclusion only when it is specific to the work, such as natural movement of timber.”
The exclusion appears in the list.
- Only when…
“Include the insurance backing section only when an insurance-backed guarantee was bought.”
The insurer, policy and claims contact appear, with a copy of the certificate.
- Once for each item
“One line for each manufacturer's guarantee attached.”
Each guarantee is listed.
Questions people ask
What is a workmanship guarantee?
A promise by the contractor to put right defects in its work, and in the materials it supplied, that appear during the guarantee period.
How long should a workmanship guarantee last?
There is no set period. One, five and ten years are common, depending on the type of work.
Does a guarantee replace my legal rights?
No. It is in addition to a consumer's legal rights, which include having work done with reasonable care and skill.
What does a guarantee not cover?
Usually accidental damage, misuse, fair wear and tear, work by others and events outside the contractor's control. The guarantee lists its exclusions.
What does insurance backing add?
If the contractor has stopped trading, the customer can claim directly from the insurer for the rest of the period, on the policy's terms.
Use this template
It opens in DocuWeave as a template you can check, change and publish. Nothing is used until you do.